Note that the term “CRN Central” refers to “CRNetwork Central”
Use of CRN Central’s Service constitutes acceptance and agreement to CRN Central’s AUP as well as CRN Central’s TOS (Terms of Service).
All provisions of this agreement are subject to the TOS (Terms of Service) of CRN Central and AUP (Acceptable Use Policy). The AUP may be changed from time to time at the discretion of CRN Central. Subscriber understands that change to the AUP by CRN Central shall not be grounds for early contract termination or non-payment where contracts are applicable.
This Agreement shall be construed in all respects in accordance with the laws of the state of WA, country of Australia applicable to contracts enforceable in that state.
The customer warrants that all information provided to CRN Central is truthful and correct, accurate and up to date, that the person designated is of above 18 years of age and is legally empowered to act and enter into this contract as the customer or on behalf of the customer as indicated on the relevant application form
Disclosure to Law Enforcement: The AUP specifically prohibits the use of our service for illegal activities. Therefore, Subscriber agrees that CRN Central may disclose any and all subscriber information including assigned IP numbers, account history, account use, etc. to any law enforcement agent who makes a written request without further consent or notification to the Subscriber. In addition CRN Central has the right to terminate all service set forth in this Agreement.
Service Rates: Subscriber acknowledges that the nature of the service furnished and the initial rates and charges have been communicated to Subscriber. Subscriber is aware that CRN Central may prospectively change the specified rates and charges from time to time. The promotional offer is contingent upon CRN Central achieving and maintaining its cost of service goals including but not limited to rates charged to company by its suppliers.
Payment: Establishment of this service is dependent upon receipt by CRN Central of payment of stated charges. Subsequent payments are due on the anniversary date of the month for that month’s service prior. All invoices are sent to you by email, we do not send invoices via postal mail. It is the subscribers responsibility to pay the bill be the time given via Stripe.
Refund and Disputes: All payments to CRN Central are nonrefundable. This includes the one time setup fee and subsequent charges regardless of usage. All overcharges or billing disputes must be reported within 60 days of the time the dispute occurred. If you dispute a charge to your credit card issuer that, in CRN Central’s sole discretion is a valid charge under the provisions of the TOS and /or AUP, you agree to pay CRN Central an “Administrative Fee” of not less than $50 and not more than $200.
Failure to Pay: CRN Central will temporarily deny service or terminate your agreement upon the failure of Subscriber to pay charges when due. Such termination or denial will not relieve Subscriber of responsibility for the payment of all accrued charges, plus reasonable interest and any collection fees. Domains registered to your business and associate with your subscription will also be cancelled. CRN Central reserves the right to withhold your domain(s) until full payment is made, to release your domains back to you, there is a further $100 administration fee. If you do not payout your invoices and the domain release fee, you will not be able to use or register your domain again until it expires and becomes available again for registration.
CRN Central provides an ongoing service as all service providers do, you agree that your service can only be cancelled by completing the online cancellation form.
Requests for cancelling accounts may be made at least 7 days Prior to the due date. There is no canellation fee.
You must have all account information to cancel.
Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of CRN Central and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that CRN Central shall not be liable for any damages arising from such causes beyond the direct and exclusive control of CRN Central. Subscriber further acknowledges that CRN Central’s liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall CRN Central be liable for any special or consequential damages, loss or injury.
Support Boundaries: CRN Central, provides technical support to our subscribers (except for public holidays.) We limit our technical support to our area of expertise. The following is our guidelines when providing support: CRN Central provides support related to your server or virtual site physical functioning. CRN Central does not offer tech support for application specific issues such as cgi programming, html, php, script or any other such issue. CRN Central does not provide technical support for customers of Resellers. If you can email, we encourage you to email firstname.lastname@example.org for assistance. If you are able to get online and have other questions, the answers may be on our support FAQ page – we encourage you to check there first. Lastly, the Help files in the program you are using may have the answer to your question so please do investigate these resources before contacting tech support.
SPAM and Unsolicited Commercial Email (UCE): CRN Central takes a zero tolerance approach to the sending of Unsolicited Commercial Email (UCE) or SPAM over our network. It’s very simply this means that customers of CRN Central may not use or permit others to use our network to transact in UCE. Customers of CRN Central may not host, or permit hosting of, sites or information that is advertised by UCE from other networks. In addition, it is not acceptable to transmit bulk email through remote SOCKS, HTTP or other similar proxies who in turn make a SMTP (TCP port 25) connection to the destination mail servers. This technique may result in account suspension or termination. Violations of this policy carry severe penalties, including termination of service. In order to prevent unnecessary blacklisting due to spam we reserve the right to occasionally sample bulk email being sent from servers.
Violation of CRN Centrals SPAM policy will result in severe penalties. Upon notification of an alleged violation of our SPAM policy, CRN Central will initiate an immediate investigation (within 48 hours of notification). During the investigation, CRN Central may restrict customer access to the network to prevent further violations. If a customer is found to be in violation of our SPAM policy, CRN Central may, at its sole discretion, restrict, suspend or terminate customer’s account. CRN Central also reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. CRN Central will notify law enforcement officials if the violation is believed to be a criminal offense.
First violations of this policy will result in an “Administrative Fee” of $400 and your account will be reviewed for possible immediate termination. A second violation will result in an “Administrative Fee” of $800 and immediate termination of your account. Users who violate this policy agree that in addition to these “Administrative” penalties, they will pay “Research Fees” not to exceed $295 per hour that CRN Central personnel must spend to investigate the matter. PLEASE, DO NOT SPAM from your account.
System and Network Security: Users are prohibited from violating or attempting to violate the security of the CRN Central Network. Violations of system or network security may result in civil or criminal liability. CRN Central will investigate occurrences, which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting Users who are involved in such violations. These violations include, but not limited to:
Accessing data not intended for such User or logging into a server or account, which such User is not authorized to access.
Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
Attempting to interfere with service to any user, host or network, including, without limitation, via means of overloading, “flooding”, “mail bombing” or “crashing”.
Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting.
Taking any action in order to obtain services to which such User is not entitled.
Notification of Violation:
CRN Central is under no duty to look at each customer’s or user’s activities to determine if a violation of the AUP has occurred, nor do we assume any responsibility through our AUP to monitor or police Internet-related activities.
First violation: Any User, which CRN Central determines to have violated any element of this Acceptable Use Policy, shall receive an email, warning them of the violation. The service may be subject at CRN Central’s discretion to a temporary suspension pending a User’s agreement in writing, to refrain from any further violations.
Second Violation: Users that CRN Central determines to have committed a second violation of any element of this Acceptable Use Policy shall be subject to immediate suspension or termination of service without further notice.
Suspension of Service or Cancellation: CRN Central reserves the right to suspend network access to any customer if in the judgment of the CRN Central network administrators the customer’s server is the source or target of the violation of any of the other terms of the AUP or for any other reason which CRN Central chooses. If inappropriate activity is detected, all accounts of the Customer in question will be deactivated until an investigation is complete. Prior notification to the Customer is not assured. In extreme cases, law enforcement will be contacted regarding the activity. The customer will not be credited for the time the customer’s machines were suspended.
Indemnification: CRN Central wishes to emphasize that in agreeing to the CRN Central Acceptable Use Policy (AUP) and Terms of Service (ToS), customer indemnifies CRN Central for any violation of the Acceptable Use Policy (AUP) and Terms of Service (ToS) that results in loss to CRN Central or the bringing of any claim against CRN Central by any third-party.
Miscellaneous Provisions: You must provide us with, and keep current, good contact information for you. E-mail, fax, and telephone contacts are used, in that order of preference.
A waiver by CRN Central of any breach of any provision of this Agreement by Subscriber shall not operate as or be construed as a continuing or subsequent waiver thereof or as a waiver of any breach of any other provision thereof.
Subscriber shall not transfer or assign this Agreement without the prior written consent of CRN Central. Company may assign Agreement at anytime without consent from or notice to Subscriber. Company reserves right to cancel customers rights under this contract at anytime without further obligation.
CRN Central takes no responsibility for any material input by others and not posted to the CRN Central Network by CRN Central. CRN Central is not responsible for the content of any other websites linked to the CRN Central Network; links are provided as Internet navigation tools only. CRN Central disclaims any responsibility for any such inappropriate use and any liability to any person or party for any other person or party’s violation of this policy.
CRN Central is not responsible for any damages your business may suffer. CRN Central does not make implied or written warranties for any of our services. CRN Central denies any warranty or merchantability for a specific purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by CRN Central.
Where a customer believes a password has been revealed or compromised they must notify CRN Central at the earliest possibility
The customer agrees that any services provided are not continuous or faultless or error free and that interruptions, delays, faults, degradations and outages to services may occur from time to time. For example, interruptions may occur due to maintenance of software or hardware, outages also may be the result of hardware or software failure or external network failures, natural deserters etc.
The customer will not hold CRN Central responsible or liable for any interruption or delays or degradation to services
It is absolutely forbidden to host illegal pornographic content or our servers. Accounts found hosting this material will be subject to immediate cancellation without refund.
Responsibility for Content: You, as CRN Central’s customer, are solely responsible for the content stored on and served by your CRN Central hosted service(s). You must maintain the security of all account passwords and applications or scripts and ensure all scripts under your account are free from malicious content that may harm any part of the CRN Central infrastructure or other client accounts hosted by CRN Central, or the external systems of visitors viewing your content.
Web applications: You, as CRN Central’s customer, are solely responsible for making sure the web applications utilised on your hosting account are kept secure, patched and up to date. Open source applications are vulnerable to attacks via exploits in the software, and the developer of the software provides updates when vulnerabilities have been detected. It is your responsibility to install these updates/patches ASAP. If you are incapable of installing these updates, you will need to employ the services of a Web Developer who is able to assist you. Keeping your web based applications patched and up to date will ensure a secure web site and data, and is also essential to maintain compatibility with changes in server components such as Apache, PHP, and MySQL.
Denial of Service: We reserve the right to refuse service to anyone at any time for any reason.